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Why does the status of my batch say ‘Error’?

< 1 min read

Batches occasionally can go into error for a number of reasons, including (but not limited to);

  • Invalid format uploaded
  • Timeout of parser during upload
  • Supplier changes to previously-mapped file formats

By clicking on the ‘Error’ hyperlink below the Status bar, you will open a modular screen providing more information on the reason for the error.