Customer Portal – Utiliversity

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12

Why can I still see inactive users within dropdowns?
Can I get Half Hourly data into my system automatically?
Customer Management
Pipeline
Commissions
- How do I change max matrix commissions for suppliers?
- How do I add commission overviews?
Input Prices
- Why is there no ‘Generate Contract’ option available?
Dashboards
- Why are my contracts not showing on the dashboard?

Data Imports

1

How do I fix my import errors?

Customer Portal

4

Why does it say that my consumer user already exists?
How do I re-activate a user in the Customer Portal?
Why can’t I see certain activities on the customer portal?
Why does it say my user has been de-activated?

Leads

1

How do I bulk assign lead generators and/or account managers?

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FAQs
Customer Portal

Customer Portal

Why does it say that my consumer user already exists?
How do I re-activate a user in the Customer Portal?
Why can’t I see certain activities on the customer portal?
Why does it say my user has been de-activated?

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