Row {x}: Possible version conflict…

If you receive a “Version Conflict” issue, then it is likely that the format of the upload has changed since the last time you downloaded our template.

How to fix this:

  1. Navigate to Admin > Data Imports
  2. Select the correct import type from the dropdown labelled “Import Type”
  3. Click ‘Template’
  4. Open the file (usually this is automatically saved to a “Downloads” folder)
  5. Start inputting your data
  6. Repeat steps 1 and 2
  7. Click ‘Upload’
  8. Find the file that you have saved
  9. Click ‘Save’